(from the Second Edition of Peace: The Other Side of Anger)
Visualizing an idea, has a great impact on understanding it. One of the illustrations used in this book is the Communication Pie. It can be an important tool in understanding what adolescents are trying to communicate, and provides clues to adults there is more to what is being expressed than words alone.
Take Heed!
Note the parts of their message which go beyond what they are verbalizing!
Describe what you notice!
This effort tells a teen you are genuinely listening to them.
