Settling the Unsettling

Settling the Unsettling: Understanding and Resolving Conflict provides those in conflict and dispute resolution programs with foundational skills in this specialized area of human relations training.

The text introduces the different components of disputes, describes how to identify these factors, and how to use this knowledge to resolve difficult situations. It helps readers understand what conflict is, consider ways it can be handled, and make choices on how to deal with difficult situations in their own lives.

Practical in its approach and written specifically for programs and courses in dispute and conflict resolution, Settling the Unsettling helps students and trainees understand the elements of conflict and learn to manage and assist others in resolving disputes peacefully.


Settling the Unsettling is only available for purchase online. 

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